Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page. We will be happy to assist you.

Use WELCOME10 upon checkout for 10% off your first purchase.

All orders will be processed and shipped within 48 hours.

• Free Standard Shipping on orders over $150 (Australian orders only)
• Express $15.00 (1-4 business days)
• Standard $10.00 (2-8 business days)
• International Shipping $20.00 (Standard 6-27 business days)

Yes! Free Standard Shipping on orders over $150 (Australian orders only)

At AIIGE, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help. Please review our returns and refunds policy below.

If you wish to return an item, please contact us at hello@aiige.co within 14 days of receiving your order. Returned items must be unopened, unused, and in their original condition and packaging.

To initiate a return, you must provide:

• Proof of purchase (order confirmation or receipt)
• Your order number
• Clear photos of the delivered item(s)

Please note:

• Return shipping costs are the responsibility of the customer.
• All items must be securely packaged to prevent damage during transit.
• We recommend using a trackable and insured postage service, as we cannot be held liable for items lost or damaged in return shipping.

If your item arrives damaged or defective, we're here to make it right. Please contact us at hello@aiige.co within 14 days of receiving your order. Be sure to include:

• Your order number
• Photographic evidence of the damaged item(s) and the packaging it arrived in

Once verified, we will arrange a suitable resolution, which may include a replacement or refund.

Refunds will only be processed once the returned items have been received and inspected. To qualify for a refund:

• Items must be returned in unopened, unused, and original condition
• A returns request must be approved by our team prior to sending items back
• In some cases, we may request images or videos of the product and/or results of a patch test if applicable

Once approved, refunds will be issued via your original payment method.

If you have any questions regarding our products, visit our FAQ's here.